Effective Date: 01/01/2026

Meadowside Health (“we”, “our”, or “us”) is committed to protecting and respecting your privacy.

This policy explains how we collect, use, and protect your personal data when you use our website:
https://meadowsidehealth.co.uk/

---

1. Who We Are

Meadowside Health is a physiotherapy clinic based in Edinburgh, United Kingdom.

If you have any questions about this policy or your data, you can contact us at:
Email: info@meadowsidehealth.co.uk

---

2. What Data We Collect

We may collect and process the following information:

Information you provide directly:

• Name
• Email address
• Phone number
• Any information submitted via contact or booking forms

Technical data:

• IP address
• Browser type and version
• Pages visited on our website
• Time and date of visits

---

3. How We Use Your Data

We use your data to:

• Respond to enquiries
• Manage appointments or bookings
• Provide relevant information about our services
• Improve our website and user experience

We only use your data where we have a lawful basis to do so, including:

• Your consent
• Legitimate business interests
• Legal obligations

---

4. How We Store Your Data

We take appropriate measures to ensure your personal data is secure.

Your data may be stored securely using:

• Website hosting providers
• Email systems
• Practice management or booking systems

We only retain your data for as long as necessary to fulfil its purpose or meet legal requirements.

---

5. Sharing Your Data

We do not sell your personal data.

We may share your data with trusted third parties where necessary, such as:

• Website hosting providers
• IT and system providers
• Booking or CRM platforms

All third parties are required to respect your data and comply with UK GDPR.

---

6. Cookies

Our website may use cookies to:

• Improve site functionality
• Analyse website traffic
• Enhance user experience

You can control or disable cookies through your browser settings.

---

7. Your Rights

Under UK data protection law, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict processing
• Withdraw consent at any time

To exercise these rights, please contact us at the email above.

---

8. Third-Party Links

Our website may contain links to other websites.
We are not responsible for the privacy practices of those sites.

---

9. Changes to This Policy

We may update this policy from time to time.
Any changes will be posted on this page with an updated effective date.

---

10. Contact

If you have any questions about this Privacy Policy or how your data is handled, please contact:

Meadowside Health
132 Marchmont Rd, Edinburgh EH9 1AQ
Email: info@meadowsidehealth.co.uk

---